We understand that the thought of losing your valuable
data can be quite terrifying. However if you have suffered a drive crash
it is important to follow the guidelines listed below so you do not risk
further damage and thus improve the likelihood of a full recovery.
- If your hard drive is
making a clicking or clunking sound do not attempt to switch it back
on as you may do further damage and lessen the chance of a full
- Never attempt to open the
hard disk drive. Hard disk drives are very sensitive to dust and
static electricity and they should only be opened by a fully trained
technician in a clean room environment.
- Avoid running automatic
“data recovery” software on the damaged hard disk drive.
These type of programs will only be useful if the hard disk drive is
fully functional. These will not work if your hard disk drive has
had a major hardware failure.
- Always pack your hard
disk drive in an anti-static bag, these are available from all good
computer shops. Remember to wrap the hard disk drive with plenty of
cushioning if you are planning on transporting it. Failure to do so
may result in further damage.
Don’t panic, in the majority of cases data can be
retrieved from even the most damaged of hard drives.